RETURNS/REFUNDS

We hope you love all your purchases from Pretty Peachy Boutique! However, if you receive something and it is not to your liking, we will accept returns for a store credit only- Pretty Peachy Boutique has a zero refund policy.

Customers have 10 business days from the DELIVERY date to return/exchange online merchandise if they received the wrong item/size or item. 

If you are exchanging items, there is a re-ship fee that the customer is responsible for. We will send you a return label via email. Once the item is received, we will send out your new item within 48 hrs 

Damaged items must be reported within 24 hours of receiving your order. If you choose to cancel your order for any reason, we stand by our zero refund policy  

 What will cause my item(s) not to be eligible for return? •It has been more than 10 business days from delivery date •If your item(s) was on clearance or final sale •If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact).

How do I send merchandise back? Send merchandise back to the address below: 1212 Highway 211 NE Winder, GA 30680

SHIPPING

• All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. 
• If you have any questions about your order, please contact boutique.prettypeachy@gmailcom.  Please include your full name and order number for faster service. 
• Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.
• If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.